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Customer Comments

Below are some of the comments received from delegates attending recent workshops (updated April 2011).

Making Jobsearch Work

  • It was really effective as I learnt how to approach jobsearch with a different view and approach.  Very interactive.
  • The trainers was animated, motivational, understands the needs of training provider staff and makes the learning relevant.
  • Very useful in analysing all aspects of the oft seen "boring" and "repetitive" activity of jobsearching.
  • It helped to reopen eyes to the different aspects of helping clients gain employment.
  • This session has been a great eye opener to job searching sessions that I can now go on to deliver to the clients and that it is not all just sitting at a PC or with a newspaper.  Brilliant session.

Developing CVs

  • I've been doing this for so long that ... it was like being sent to school.  As it was I thoroughly enjoyed it. Excellent and fun delivery ... and still managed to give me some stuff I didn't know, making it all the more worthwhile.
  • Really beneficial to tutors to create effective CVs.  Gives more confidence to tutors.
  • I am looking forward to getting back to the centre to try out the new ideas.
  • A very well thought out training session.  It has challenged our pre-conceived ideas with regard to formal CV structures, opening up the subject to a fuller interpretation.  This will help when on the front line!
  • The training was excellent, sharing many good ideas and good practice.  It has provided me with more confidence in assisting clients in producing good, meaningful CVs and I am eager to put my new knowledge into practice.

Planning of Learning

  • Fantastic facilitator.  All training was relevant to our needs.  Overall activities to engage were very interesting.
  • A most enjoyable and informative session.
  • Excellent content, tips and strategies appropriate.  One major assessment tool identified that needs to be actioned.
  • Good reinforcement of ESP/action plan completion.


Effective Observation

  • Went away with a valuable insight and information needed to observe and analyse through centre.
  • I have enjoyed today and have learnt a lot and am looking forward to observing our tutors.
  • I have gained a good understanding of the key factors of observation and have enjoyed the course in content and pace.

PICS Training

  • Overall it was good and my objectives were met. I have gone away knowing more now about PICS and how much it can do.
  • The best training I have been on.  Straight to the point, interesting and well delivered.
  • Enthusiastic, realistic and helpful trainer.


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