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Services We Provide

W2W Solutions supports any organisation that puts the customer at the heart of their operation and strives to achieve excellence in customer service while maximising performance. We do this through:

  • analysing current activities, processes, policies and working practices
  • identifying areas for improvement and providing solutions
  • mapping processes and work flows to increase efficiency
  • developing quality management systems and procedures
  • providing external scrutiny through independent audits against a variety of standards - contractual compliance, Ofsted, Merlin, ISO9001, in-house standards
  • audits of in-house or subcontractor delivery
  • bid writing and implementation of contracts including developing delivery models 
  • self assessment and development planning
  • providing an interim or supplementary quality function

For more information about one of our services click on one of the links to the left.

Alternatively you can call us on 01493 488309 to arrange a free evaluation meeting to discuss how we could help your organisation.

 

 

Your Critical Friend

Independent scrutiny of service delivery with realistic solutions to increase efficiency and performance!

Contact us for more information


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