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Universal Jobmatch Goes Live

Today sees the launch of the Department for Work and Pensions' Universal Jobmatch system.

Universal Jobmatch (UJ) replaces the current vacancy management services, Employer Direct and Employer Direct Online for companies, and the Jobcentre Plus job search tool for jobseekers. The enhanced service provides multiple benefits for employers, jobseekers and their JCP advisers.

Jobseekers will be able to:

  • create an online CV or upload one they already have
  • make their CV searchable by registered employers
  • search for jobs and run saved searches 
  • apply for jobs
  • get email alerts when companies post jobs that match their CV

Jobseekers can also include details of their availability, distance they can travel etc as well as considerations such as childcare on their account to help employers understand their needs.  A record of the jobs they’ve applied for via UJ will be held in the jobseeker's account, so they can discuss them with their Jobcentre Plus adviser, reducing the burden on them to keep an evidence sheet or other record often requested by JCP.  If the jobseeker gives their permission, their JCP adviser will be able to save jobs for them to apply for, and there is also the function for jobseekers to document why they don't to want to apply for particular job.  At the time of writing this article, the system doesn't seem to be recording vacancies viewed within the Activity History, so it appears that full functionality may need a bit of tweaking!  

Employers who register for the Universal Jobmatch service are able to:

  • post jobs online
  • access a list of suitable jobseekers using the service, automatically matched by CV and skills
  • review the matched jobseekers and select those they want to apply

For those individuals who are concerned about employers having access to lots of personal information, this is not going to be the case.  Any CV the jobseeker uploads needs to be made public for an employer to see it.  Private CVs are not searchable.  Personal information will not be shared with an employer until the jobseeker responds to them via a personal message in their UJ account.  

In support of the transparency agenda, you will find public reports available regarding Universal Jobmatch.  The reports cover such subjects as the number of new jobseeker accounts, new CVs uploaded, number of employers, number of live jobs etc.  These reports can be accessed by anyone using the link at the bottom of the UJ log in screen.

DWP have produced a quick guide and Q&A document relating to UJ.  Anyone supporting jobseekers into employment should familiarise themselves with the system to help their clients get the best out of it. UJ is actually not easy to find on the new gov.uk website so the links are as follows:

Jobseekers can access UJ by visiting: www.gov.uk/jobs-jobsearch

Employers can access UJ by visiting: www.gov.uk/advertise-job

UJ is very similar to aspects of software systems already being successfully used by Work Programme providers, such as Kaonix Welfare2Work system and MyWorkSearch, which have proved very successful. These commercial systems not only search JCP’s job database but also a massive range of other jobsearch sites to provide a one-stop-shop of vacancies, streamlining the jobsearch experience and ensuring jobseekers spend more time in applying for jobs than in seeking out vacancies. These systems can also be tailored to individual company needs, so if you are in the business of supporting jobseekers into work then check them out.  For information on these systems visit:

 www.kaonix.com and www.myworksearch.co.uk

 19 November 2012


Technical Support  for Jobseekers

Having attempted to set up our own UJ account, W2W Solutions can confidently state that initial access to the system is not simple!  Jobseekers with limited IT skills will need help as the initial registration requires them to create a Government Gateway ID, validate that (immediately), then register for UJ. It is not clear or intuitive and our advice is to close down the browser window at each stage eg register for a Government Gateway account, close the browser, verify the email address, close the browser, log in using the Government Gateway ID. At this point the jobseeker can complete their profile and register for UJ. 

Be warned that jobseekers will need to remember their Government Gateway ID and password to log in to UJ.  The chances of anyone remembering this without recording it somewhere is remote, so print off the ID once they've registered or get them to add it into the contact list of their phone so it's always handy.  

In order to complete the registration the jobseeker needs to add a list of skills that they wish to be matched against. This is a case of simply typing words in the box and choosing from the suggestions provided. However, this is again, not straightforward and can be difficult for some jobseekers. The skills listed within the UJ system aren’t necessarily what a layperson would choose to describe their role.  Also UJ may designate certain skills to a job in a specific sector that the jobseeker isn’t interested in.  

Our advice is for jobseekers to add a handful of skills when they are registering but then conduct a quick search for jobs. When viewing a vacancy there is a link to review skills. In this section the jobseeker can enter a job title which then finds a list of the types of skills for that job. The jobseeker can select the skills they have and then add these to their profile. The list of skills in this section seems to different to the list available in the initial profile building section so make sure both options are used to add skills.  Jobseekers should be encouraged to continually update their profile to ensure it returns relevant jobs for them. For those who have not used such a function before, it could take a while before the matching function works effectively for them.

Note that the match function only matches up to 200 miles away from the entered location. If someone lives near the coast but are looking for work across the country, it may be worth entering Nottingham or some other central town/city as the location to ensure the full country can be searched.

If the jobseeker is searching for different types of jobs that have different skills sets they will need to set up multiple searches (up to 5 allowed). The default search uses all of the skills listed in the profile. From this initial search, the jobseeker can clear the skills they don’t want to include and then save the search with a separate name.

Make sure jobseekers look at the guidance behind the ? signs on the site as well as the Privacy notice at the bottom.  This is very helpful in explaining how the site works, with a few hints and tips to get the most out of it.  We hope this information is of use to jobseekers and anyone supporting them in setting up an account.

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