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The Future of Jobcentre Plus

The Work and Pensions Committee is to begin an inquiry into Jobcentre Plus (JCP) looking at the service offered to benefit claimants, jobseekers and employers as well as its relationships with external providers and stakeholders such as local authorities.

In the first official communicae that there could be an option of privatisation, the Committee will consider the future of JCP as a public employment service, and assess the support which JCP currently provides to jobseekers in the early months of their unemployment benefit claim, before referral to external providers.

The Committee is particularly interested in:

  • approaches to identify jobseekers’ needs and barriers to employment;
  • the effectiveness of the “Get Britain Working” measures;
  • JCP’s role as a gateway to contracted-out services such as Work Choice and the Work Programme;
  • the effectiveness of benefit conditionality, particularly job-seeking conditionality and the mandatory “work-focused interview”;
  • the level and appropriateness of JCP’s use of benefit sanctions;
  • effectiveness in matching jobseekers to suitable job vacancies;
  • how performance should be measured.

Interested parties are invited to submit evidence of no more than 3000 words by Friday 24 May.  Click here for full details.

20 April 2013


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